To add a reward discount, log into your account and click on your rewards points at the top corner of the page. This will navigate you to the Rewards landing page, where you can "Redeem Points for Discounts" and choose to redeem a discount of $5, $10, $15 or $20. Click to redeem your coupon and make sure you copy the discount code it brings up. Please note you may only use one discount code per order. Then, go back into your account by clicking your name and navigating to the Subscriptions tab. You will see "Have a promo code?" and click on it. That will pull up a box where you can paste your discount code into and click the arrow to confirm. Your discount is now attached to the next subscription. You can do this any time in the month before your order processes.
To add a reward item to your subscription, log into your account and navigate to your subscription page. As long as you are within four days of your order sending out, a blue banner will appear that states, "Hurry! Your next subscription is shipping soon and you've got Reward Points to spend!" Simply click "View Rewards" within this blue banner to add items to your upcoming subscription order.