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How do access my account?

To access your subscription account, sign into your account at ancientnutrition.com by clicking on the person icon in the top right corner. Once signed in, click on the 'Subscriptions & Rewards' tab in your account. Having trouble? There are a few re

My subscription item is out of stock. What do I do?

We are very sorry for this inconvenience. If your subscription product is out of stock on the day your order is scheduled to process, it will be automatically delayed to the next cycle.

My subscription order has already shipped. Can I still cancel?

Unfortunately, once a subscription has been shipped, we are unable to cancel it. You can submit a return or exchange at ancientnutrition.com/returns.

How do I update my shipping and/or billing information?

To update Billing Information: 1. Login to your account and navigate to 'Subscriptions' 2. Select 'Address and payment details' 3. Scroll to where it says "Manage payment methods' 4. Click 'Edit' or 'Remove' from there IMPORTANT: To update your shipp

How can I add a one time item to an existing subscription?

To add a one-time product to your existing subscription:1. Login to your account and navigate to 'Subscriptions'2. Select the subscription you would like to add the product to under 'View upcoming orders'3. Select 'Edit' on the subscription4. Scroll

How do I swap/switch products?

To swap out a product on your subscription: 1. Login to your account and navigate to 'Subscriptions' 2. Select 'Manage Subscriptions'3. Under the specific product you'd like to cancel, select 'Manage this subscription.' 4. Scroll to the bottom of the

How do I skip my order?

To skip your subscription: 1. Login to your account and navigate to 'Subscriptions' 2. Select 'View upcoming orders'3. Find the subscription you would like to skip and select "Skip".

How can I cancel or edit my subscription?

To Edit Your Subscription: 1. Login to your account and navigate to 'Subscriptions'2. Select 'View upcoming orders'  3. Find the subscription you would like to edit and select 'Edit' 4. You will then see options to 'Send Now,' 'Reschedule,' and 'Skip

Will I get a reminder email before my next shipment?

Yes, we send a reminder email approximately three days before your next charge date, allowing you time to make any necessary changes.

When will my credit card be charged?

Your card will be charged on the day the order is processed.

How does my subscription work?

With a subscription, you’ll get your favorite products on a regular schedule—no need to reorder. You can skip, delay, modify, or cancel anytime. Subscribers earn 3% cashback, redeemable as reward points, receive rewards on their 3rd, 8th, and 12th or

How do I sign up for Subscription text reminders?

To receive text alerts regarding your subscription, please opt in here: https://ancientnutrition.com/pages/sns-opt-in

How can I add another subscription item to my account?

To add another product on subscription:1. Login to your account and navigate to 'Subscriptions'2. Select the susbscription you would like to add the product to under 'View upcoming orders'3. Select 'Edit' on the subscription4. Scroll down and select