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Loyalty Program

11 articles


How does the Ancient Rewards program work?

Ancient Rewards members enjoy exclusive perks and unlock access to free products and discounts! Based on your annual spending, you will fall into one of three tiers. For each purchase you make, you’ll earn points per dollar spent. You can redeem poin

How do I become an Ancient Rewards member?

Signing up for our rewards program is simple! Simply navigate to the Ancient Rewards page located in the top right corner and create an account with us. You’ll receive a confirmation email, and then you’re good to go! You earn 25 points just by creat

How do the tiers work? Will I know if I’m a VIP or Elite?

The higher your tier, the more benefits you’ll unlock! Ancient Rewards members have three different tiers - Ancient Insider, Ancient VIP, and Ancient Elite. When you sign up, you’ll automatically start as a part of the Insider tier. You’ll be able to

How do I earn points?

You can earn points by doing the following:.

When do my rewards points expire?

Your points will expire after 6 months of inactivity. This 6-month window will reset after every purchase or redemption of points so be sure to keep your account active.

How long does my reward status last?

Once you have Ancient VIP or Ancient Elite status, you will be in that tier for one year from the date you unlocked it. Make sure to keep interacting with our program to maintain your status (or even move up a tier!)

Can I use more than one reward on a purchase?

Yes, you are able to use a discount code and redeem a free product within the same order. However, only one discount code can be applied at a time. Any unused discount codes will remain in your account and can be applied to future orders so don’t wor

Can I apply my Ancient Reward points to my subscription?

You’ll be able to apply $5, $10, $15, or $20 off of your next subscription order based on how many points you have available. In order to add a discount code to an upcoming subscription:. Log into your Ancient Reward account here. After logging in, h

How do I apply a free product or discount to a one time order?

Watch a step-by-step video here. *As of 8/11/22 redeeming points for products is under maintenance! We are sorry for the inconvenience. Please contact our support team if you would like to use your points toward a free product on your next order.

If I make a return, will I lose my points?

In the event of a return/exchange with a 60-day window of any eligible purchase that initially earned points, such points will be deducted automatically from the account that was used for the eligible purchase (whether or not the order number is pres

Do you offer a Refer a Friend program?

Yes! Please go to this link to see the details of how you can earn a $10 credit when you refer a friend.